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Motivational Interactions

2 Day Foundational Program, and follow-up group learning sessions.

Motivational Interactions (MI) workshop is designed to be deeply human-centred, while also aligning with commercial and enterprise needs.

Motivational Interactions is built on the principles of Motivational Interviewing and the Transtheoretical Model of Behaviour Change, recognised for its effectiveness in case management. MI addresses barriers and ambivalence to change while building motivation—key factors in achieving successful client outcomes. This collaborative, person-centred communication style strengthens a person’s motivation and commitment to specific goals by exploring and eliciting behaviour change.

The Motivational Interactions Foundational Skills Workshop is a comprehensive 2-Day Program designed to enhance your ability to support injured clients and workers in overcoming barriers to change. You’ll be equipped with essential mindsets and skillsets, gaining insights into key concepts, processes, and strategies for working collaboratively in a client-centred manner. The focus is improving client and worker engagement in behaviour change, ultimately leading to positive Return-to-Work, wellbeing, and life outcomes.

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Ideal for

Case Managers – Injury Management and Return-to-Work

Health and Rehabilitation Professionals

Claims Management Leaders

Learning and Development – Injury Management and Return-to-Work

Frontline Job Services

Health and Safety Professionals

Disability Employment Services

Participants Will:

  • Understand the concepts of MI and its key drivers for success
  • Explore the ambivalence about workers’ ability to change and utilise strategies to facilitate positive behaviour change
  • Build confidence and the core communication skills (OARS) necessary to work effectively with workers in a person-centred manner
  • Help promote client autonomy, engagement, and choice through the MI Process (Engage, Focus, Evoke, Planning)
  • Explore stakeholder engagement (employer, treater, other) strategies to facilitate behaviour change

Business Outcomes

  • Increase Case Managers capability.
  • Case Managers better claims duration & cost.
  • Add more

Trusted Clients and Partners

What Our Clients Say

Motivational Interactions is at the forefront of training in the Return-to-Work space, gaining momentum in the public and private sector organisations. Through experiential learning, participants have developed the core skills, concepts and strategies necessary to work in a collaborative and client manner to help improve client Return-to-Work and life outcomes.

Anonymous - Qantas

Thank you for a fantastic workshop, Tom. I was able to apply these strategies immediately with my team and we have been having more meaningful one-on-ones ever since.

Senior Leader Department of Transport & Planning

Your Solution – We will deliver a high impact leadership coaching program, incorporating evidence-based learning principles to lead a psychologically safe and healthy workplace