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Motivational Interactions

2 Day Foundational Program plus follow-up group learning sessions.

Motivational Interactions workshop is designed to be deeply human-centred, while also aligning with commercial and enterprise needs. The earning experience is built around the compensable space, with consideration of organisational context and application.

Motivational Interactions (MI) is based on the principles of Motivational Interviewing and the Transtheoretical Model of Behaviour Change – approaches widely recognised for their effectiveness in case management. MI addresses barriers and ambivalence to change while building motivation – critical factors in achieving positive client outcomes. This collaborative, person-centred communication style strengthens a person’s motivation and commitment to specific goals by exploring and eliciting behaviour change.

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Ideal for

Case Managers – Injury Management and Return-to-Work

Health and Rehabilitation Professionals

Claims Management Leaders

Learning and Development – Injury Management and Return-to-Work

Frontline Job Services

Health and Safety Professionals

Disability Employment Services

Participants Will:

  • Understand the concepts of MI and its key drivers for success
  • Explore the ambivalence about workers’ ability to change and utilise strategies to facilitate positive behaviour change
  • Build confidence and the core communication skills (OARS) necessary to work effectively with workers in a person-centred manner
  • Help promote client autonomy, engagement, and choice through the MI Process (Engage, Focus, Evoke, Planning)
  • Explore stakeholder engagement (employer, treater, other) strategies to facilitate behaviour change

Business Outcomes

  • Increase Case Managers capability.
  • Case Managers better claims duration & cost.
  • Add more

Trusted Clients and Partners

Country Fire Authority logo to highlight a trusted partner.
Personal Injury Education Foundation logo to highlight a trusted partner.
Healthy Heads Trucks & Sheds logo to highlight a trusted partner.
Transport Accident Commission logo to highlight a trusted partner.
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Deakin University logo to highlight a trusted partner.
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Mecca
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What Our Clients Say

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Motivational Interactions is at the forefront of training in the Return-to-Work space, gaining momentum in the public and private sector organisations. Through experiential learning, participants have developed the core skills, concepts and strategies necessary to work in a collaborative and client manner to help improve client Return-to-Work and life outcomes.

Anonymous - Qantas
“

Thank you for a fantastic workshop, Tom. I was able to apply these strategies immediately with my team and we have been having more meaningful one-on-ones ever since.

Senior Leader Department of Transport & Planning

Your Solution – We will deliver a high impact leadership coaching program, incorporating evidence-based learning principles to lead a psychologically safe and healthy workplace

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