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Training Solutions

Navigating Vicarious Trauma, Compassion Fatigue and Burnout

Three-hour workshop

This training program builds awareness and understanding of vicarious trauma, compassion fatigue and burnout, and their effects in the workplace. Designed to support staff working in high-demand or emotionally challenging roles, the program focuses on prevention, early recognition, and practical strategies to maintain mental health and wellbeing.

Ideal for:

  • All Staff

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Participants Will:

  • Gain an overview of vicarious trauma, compassion fatigue and burnout and impact on mental health risks.
  • Apply practical, best practice, prevention and management strategies for vicarious trauma, compassion fatigue and burnout in the workplace.
  • Best practice approach to wellbeing check-ins and having an effective wellbeing conversation.
  • The learn the concept of the mental health continuum.
  • Gain evidence-based and practical self-care strategies.
  • Know how and when to access supports.
  • Will engage with case studies and experiential role play scenarios that can be customised for your workplace’s specific challenges and context.
  • Get support embedding of learning outcomes, through practical tip sheets for participants, including a proven 4-step approach to ‘having a conversation about mental health’.

Business Outcomes

  • Strengthens organisational capacity to identify, manage and reduce the impact of vicarious trauma, compassion fatigue and burnout.
  • Supports compliance with WHS obligations to manage psychosocial risks in accordance with Codes of Practice and ISO 45003.
  • Improves psychological health and safety and reduces the risk of psychological injury in high-demand or trauma-exposed roles.
  • Enhances early intervention through increased staff confidence in wellbeing conversations and peer support.
  • Promotes a proactive culture of care, mental health awareness, and sustainable performance across teams.
  • Contributes to reduced absenteeism, presenteeism and turnover linked to unmanaged emotional workload.

Trusted Clients and Partners

Country Fire Authority logo to highlight a trusted partner.
Personal Injury Education Foundation logo to highlight a trusted partner.
Healthy Heads Trucks & Sheds logo to highlight a trusted partner.
Transport Accident Commission logo to highlight a trusted partner.
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Deakin University logo to highlight a trusted partner.
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Mecca
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What Our Clients Say

“

Mel was a great facilitator, and I thoroughly enjoyed this course. I look forward to using what I’ve learnt today to help my team mates through difficult situations.

Anonymous Coles
“

Thank you for a fantastic workshop, Tom. I was able to apply these strategies immediately with my team and we have been having more meaningful one-on-ones ever since.

Senior Leader Department of Transport & Planning